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img{object-fit:contain;width:40px;height:28px}.colchart{--c:#0b6b51;flex-direction:column;gap:4px;display:flex}.colchart-plot{background:repeating-linear-gradient(0deg,#0000 0 calc(25% - 1px),#edf1ef calc(25% - 1px) 25%);border-bottom:1px solid #c6d2cc;align-items:flex-end;gap:2px;height:150px;padding-top:18px;display:flex}.col{outline:none;flex:1;justify-content:center;align-items:flex-end;height:100%;display:flex;position:relative}.col-bar{background:var(--c);border-radius:4px 4px 0 0;width:70%;max-width:26px;min-height:0}.col:hover .col-bar,.col:focus .col-bar{background:#00513d}.col-peak{color:var(--ink);font-variant-numeric:tabular-nums;font-size:12px;font-weight:700;position:absolute;top:-16px}.col-tip{z-index:3;color:#fff;white-space:nowrap;pointer-events:none;background:#17241f;border-radius:8px;padding:6px 8px;font-size:12px;line-height:1.35;display:none;position:absolute;bottom:calc(100% + 6px);left:50%;transform:translate(-50%)}.col:hover .col-tip,.col:focus .col-tip{display:block}.colchart-x{color:var(--muted);font-variant-numeric:tabular-nums;gap:2px;font-size:11px;display:flex}.colchart-x span{text-align:center;white-space:nowrap;flex:1;overflow:visible}.hbars{flex-direction:column;gap:8px;display:flex}.hbar{grid-template-columns:minmax(90px,38%) 1fr auto;align-items:center;gap:10px;font-size:14px;display:grid}.hbar-label{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.hbar-track{background:#edf1ef;border-radius:0 5px 5px 0;height:10px;overflow:hidden}.hbar-fill{background:#0b6b51;border-radius:0 5px 5px 0;height:100%;display:block}.hbar-val{font-variant-numeric:tabular-nums;white-space:nowrap;text-align:right;min-width:64px;font-weight:700}.hbar-val small{color:var(--muted);font-weight:400}.filters{background:var(--card);border:1px solid var(--line);border-radius:14px;flex-wrap:wrap;align-items:flex-end;gap:12px;padding:12px 14px;display:flex}.filters .f-field{min-width:160px}.filters-actions{flex-wrap:wrap;gap:8px;margin-left:auto;display:flex}.search{background:var(--card);color:var(--muted);border:1px solid #c6d2cc;border-radius:10px;align-items:center;gap:8px;padding:0 12px;display:flex}.search input{flex:1;border:0!important;outline:none!important;padding-left:0!important}.staff-list{grid-template-columns:repeat(auto-fill,minmax(min(100%,340px),1fr));gap:10px;display:grid}.staff-card{border:1px solid var(--line);border-radius:14px;flex-direction:column;gap:10px;padding:12px 14px;display:flex}.staff-head{justify-content:space-between;align-items:flex-start;gap:10px;display:flex}.staff-head>div{flex-direction:column;min-width:0;display:flex}.staff-roles{flex-wrap:wrap;gap:16px;display:flex}.staff-ents{flex-wrap:wrap;gap:6px;display:flex}.ent-chip{font:inherit;border:1px solid var(--line);background:var(--bg);color:var(--muted);border-radius:999px;align-items:center;gap:6px;padding:4px 10px 4px 4px;font-size:13px;display:inline-flex}.ent-chip img{object-fit:contain;background:#fff;border-radius:999px;width:30px;height:22px}.ent-chip.on{border-color:var(--brand);color:var(--brand);background:#e2efe9;font-weight:700}.facc label.search{flex-direction:row}.facc.desk-mode{flex-direction:column;height:100dvh;display:flex;overflow:hidden}.facc.desk-mode .facc-tabs{flex-shrink:0;position:static}.desk{flex:1;grid-template-columns:290px minmax(0,1fr) 350px;min-height:0;display:grid}.desk-col{flex-direction:column;gap:14px;min-height:0;padding:16px;display:flex;overflow-y:auto}.desk-col+.desk-col{border-left:1px solid var(--line)}.desk-col.center{background:#e9efec}.desk .ed-sec{gap:10px;padding:14px}.desk .facc-h2{margin:0;font-size:16px}.desk .con-state.compact{flex-direction:column;align-items:stretch;gap:10px;padding:12px}.desk .con-state.compact .con-value{font-size:20px}.desk .con-state.compact .seg2{min-width:0}.desk .con-state.compact .seg2 button{padding:9px 8px}.desk .con-queues{grid-template-columns:1fr;gap:6px}.desk .con-q{border-radius:10px;grid-template-columns:40px 1fr auto;gap:8px;padding:7px 9px}.desk .con-q img{width:40px;height:30px}.desk .con-q b{font-size:14px;line-height:1.2}.desk .cb-item{padding:8px 10px}.stage{flex-direction:column;flex:1;gap:12px;min-height:0;display:flex}.stage.idle{width:100%;max-width:760px;margin:0 auto}.callhead{align-items:center;gap:12px;display:flex}.callhead img{object-fit:contain;width:52px;height:38px}.callhead>div{flex-direction:column;min-width:0;display:flex}.callhead-t{color:var(--ok);font-variant-numeric:tabular-nums;margin-left:auto;font-weight:700}.stage-video{flex:1;min-height:320px;position:relative}.tools{flex-wrap:wrap;gap:8px;display:flex}.tool{font:inherit;border:1px solid var(--line);background:var(--card);color:var(--ink);cursor:pointer;border-radius:10px;align-items:center;gap:7px;padding:9px 13px;font-size:14px;font-weight:700;display:inline-flex}.tool:hover:not(:disabled){border-color:var(--brand);color:var(--brand)}.tool:disabled{cursor:default;color:var(--muted)}.tool small{text-transform:uppercase;letter-spacing:.05em;background:var(--off-soft);color:var(--off);border-radius:5px;padding:2px 5px;font-size:11px;font-weight:700}.idle-card{text-align:center;background:var(--card);border:1px solid var(--line);color:var(--muted);border-radius:14px;flex-direction:column;align-items:center;gap:8px;padding:28px 20px;display:flex}.idle-card.disponible{color:var(--ok);border-color:#bfe3cc}.idle-card .facc-h2,.idle-card .facc-muted{color:var(--ink)}.idle-card .facc-muted{color:var(--muted)}.idle-card .facc-btn{margin-top:6px}.kv{grid-template-columns:82px 1fr;gap:6px 10px;margin:0;font-size:14px;display:grid}.kv dt{color:var(--muted)}.kv dd{overflow-wrap:anywhere;min-width:0;margin:0;font-weight:700}.desk .ed-actions{flex-direction:column;align-items:stretch}.facc-btn:disabled{opacity:.45;cursor:default}.desk .cb-item .pill{white-space:nowrap;flex-shrink:0}.ent-wrap{display:flex;position:relative}.ent-wrap .ent-card{flex:1}.ent-info{width:36px;height:36px;color:var(--muted);cursor:pointer;background:0 0;border:0;border-radius:50%;place-items:center;display:grid;position:absolute;top:6px;right:6px}.ent-info:hover{background:var(--bg);color:var(--brand)}.setup-banner{width:calc(100% - 32px);max-width:888px;font:inherit;text-align:left;color:#7a4a00;cursor:pointer;background:#fdf1df;border:1px solid #f2d6a8;border-radius:12px;align-items:center;gap:12px;margin:14px auto 0;padding:12px 14px;display:flex}.setup-banner span{flex-direction:column;flex:1;gap:2px;display:flex}.setup-banner small{font-size:13px}.setup-list{flex-direction:column;gap:10px;display:flex}.setup-item{border:1px solid var(--line);background:var(--card);border-radius:12px;grid-template-columns:auto 1fr auto;align-items:start;gap:12px;padding:12px;display:grid}.setup-icon{color:#a35f00;background:#fdf1df;border-radius:50%;place-items:center;width:32px;height:32px;display:grid}.setup-item.ok .setup-icon{background:var(--ok-soft);color:var(--ok)}.setup-text{flex-direction:column;gap:4px;min-width:0;display:flex}.setup-done{margin-top:4px;font-size:14px}.setup-item .facc-btn.sm{white-space:nowrap}.con-state.disponible{background:var(--ok-soft);border:2px solid var(--ok)}.con-state.disponible .con-value{color:var(--ok)}.con-state.pausa{background:var(--err-soft);border:2px solid var(--err)}.con-state.pausa .con-value,.con-state.pausa .con-label{color:var(--err)}.seg2 button.on.ok{background:var(--ok);color:#fff}.seg2 button.on.stop{background:var(--err);color:#fff}.tab-dot.pausa{background:var(--err)}.idle-card.disponible{border:2px solid var(--ok)}.idle-card.disponible .facc-h2{color:var(--ok)}.idle-card.pausa{border:2px solid var(--err);background:var(--err-soft);color:var(--err)}.idle-card.pausa .facc-h2{color:var(--err)}